Giles Colborne has spent his career helping some of the world's most famous companies to become more user centred. In 2004 he founded cxpartners which has created over $1bn in value for its clients around the world. His book, 'Simple and Usable' has been translated into four languages and has sold over 100,000 copies.
Our organisations say they want to be customer centred, but as UX designers, we're often frustrated by the barriers they put in our way. But some organisations are different. Giles Colborne and his team have interviewed and gathered data from over 250 companies across Europe. They found that the most customer centred organisations are also the ones that perform the best. In this talk, he'll share ...
We know AI is the craze right now, how do you see AI supporting designer/ research workflows in the upcoming 1-2 years. Can you name a few AI tools you are experimenting with? What have you learnt from using these in your workflows? Do you see any new UX field roles emerging in the future? Where do you see Accessible and Inclusive design going in the future? What do you th...