Service design 2.0 with the help of game design research
Topics:
UX Conference
service design
gamification
game design
Level: General
Speaker
Anya Ernest
Service Designer at Being Ernest / Polestar
Anya Ernest is a designer, leader, teacher and mentor. She leads an Innovation team within the sphere of a connected experience. With almost twenty five years driving digital transformation, five years of which within automotive, Anya is widely regarded as a force to be reckoned with when it comes to building strong teams and driving innovation. Anya's work focuses on creating meaningful user...