Saying 'No' at work isn't easy, but it's often necessary. Designers are naturally empathetic helpers; we are wired to believe that being helpful will lead us to success. However, saying 'Yes' to others is essentially saying 'No' to our well-being, self-esteem, and even our long-term career. Join Benaz as she shares her challenges as a 'recovering people-pleaser' and how she has learned that the po...
Our organisations say they want to be customer centred, but as UX designers, we're often frustrated by the barriers they put in our way. But some organisations are different. Giles Colborne and his team have interviewed and gathered data from over 250 companies across Europe. They found that the most customer centred organisations are also the ones that perform the best. In this talk, he'll share ...
Do your customers really trust you? Learn how designing for trust can help to retain customers. Adam walks through his experience working within the Fintech space, helping to educate and guide individuals through the complex world of managing their finances....
Not everything that counts can be counted, and not everything that can be counted counts. How do you stand up for inclusive design and core design values that aren’t necessarily quantifiable in organizations where the only thing that counts is what can be measured? In this talk, Tobias walks through his own personal journey of wrestling with the pros and cons of data-driven organizations, and how ...
Users' minds take shortcuts to get through the day. Usually they’re harmless. Even helpful. But what happens when they’re not? In this talk I’ll use real-world examples to identify some particularly harmful biases that frequently lead users to make bad decisions. I'll then talk about some content strategy and design choices we can use in our apps, designs, and platforms to redirect or eliminate th...
User Fudged Experiences happen when users improvise with our products or service, usually in an unexpected and hacky way. This talk will reveal how you can use User Fudged Experiences to discover what your users are trying to accomplish, explore user perception, spot examples of design affordances in the physical world and how you can apply these to your digital product....
We'll explore how designers can effectively embrace the limitations of the human eye and brain to not only enhance the accessibility of our written communication for a broader audience but also shape how people engage and interact with us....
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If you really want to take your product discovery practice to the level you must build the proper research infrastructure. And this is where Research Ops comes to play.ReOps is normally associated to UX Research but actually the whole Product org can benefit from it, even if you have no researchers in your company. ReOps is a practice that goes from building insight repositories to participant po...
The New York Times homepage and storytelling products are continuously evolving in response to a WIP world. The non-stop news cycle means teams need to make fast iterations on how to display our live news coverage, roll out and test new features quickly, and constantly iterate on our product. It requires a homepage system that is flexible enough to cover a wide range of impactful moments while sti...
In his keynote address, Christian Bason, Ph.D. and CEO of the Danish Design Center, will share insights on the emergence of new design practices for and with the public sector. From engaging citizens in policy and service design, to rethinking how public outcomes can be produced and to the future of public sector organizations. Christian will draw on insights from his previous experience leading M...
Generally speaking, consumer research doesn’t happen as often as it should and when it does it’s not always that actionable. Our study on the effectiveness of research with 1,000 participants globally shows that only 15% find the insights they generate to be very actionable and this drops to 12% for Experience Teams, which is a shame as product and experience teams need actionable insight the most...
More and more design systems are born all across the world. There are countless step-by-step manuals, ready-to-use design kits, documentation tools, and experts to get you out the door. And still, so many design systems fail. What makes the difference between implementing a rigid, process-focused design system - and a living, thriving product your users love?Our Chameleon Design System at GoTo is ...
Join us for a live recording of AVK podcast aka Leadership anonymous! - a podcast dedicated to spreading modern leadership knowledge and best practices amongst Hungarians! All three of the show hosts are experienced leaders from the tech industry, having worked for startups, medium to large organizations and multinational enterprises as well. At the Compass Tech Summit, you’ll be able to listen to...
During the presentation you will learn more on how exactly accumulation of metrics from different streams in one place has helped to leverage productivity, enhance stable delivery and engineering excellence....
2023 welcomed our group with multiple planned project deliveries, the hype and demand of hybrid working mode, while half of the team had less than a year experience in their current field.This talk is about what we have done to attack this situation, to build up motivation and competency to achieve project targets and how we’re getting our function development team up to speed while increasing eng...
From the first production ready automotive radar in the end of the 90's to today, RADAR sensors have been playing a major role in the development of Assisted & Autonomous Driving. In this talk the followings will be discussed: the important aspects of RADARs, why they are essential and what the future could look like for this technology....
TEAM ZEISS Employee Portal is a vital tool for improving enterprise search capabilities, knowledge sharing, and employee productivity. In this presentation we elaborate on the vision of employee portal as central entry point into the daily work that increases productivity of all employees worldwide and connects as well as enables them. Our comprehensive search experience supports the portal vision...
Prepare for an exciting journey into the future of banking with Kate, the first AI-based digital financial assistant in Hungary. In this presentation, we unravel Kate’s moments from her birth through kindergarten to becoming a real Bank executive reshaping the financial landscape of AI assistants....
Join us for a dynamic panel discussion on the topic of "The Power of Allyship", featuring prominent tech leaders in the industry:Benaz IraniHajnalka PatakiLeah TharinTheresa JohnsonExplore the current state of diversity, understand the vital role of allyship, and gain actionable insights into breaking down barriers. Discover how the tech industry can evolve into a more inclusive and equitable fut...
We know AI is the craze right now, how do you see AI supporting designer/ research workflows in the upcoming 1-2 years. Can you name a few AI tools you are experimenting with? What have you learnt from using these in your workflows? Do you see any new UX field roles emerging in the future? Where do you see Accessible and Inclusive design going in the future? What do you think about AR / Extended r...